Benefit from a comprehensive range of IT support solutions – Onsite & Remote
Managing and maintaining the IT infrastructure of a business is a complex task which demands an equally sophisticated support strategy.
Having a strong on-boarding process is important to keep the Client environments operations, setting goals, expectations and team introductions. To ensure the performance of our clients’ IT infrastructure, Surrey Geeks offers five key types of IT support which can be deployed on a per needs basis or as part of an IT management strategy.
Our IT Support Services
Our Surrey based team of certified IT engineers and consultants manage all of our support services. We offer flexible hours including after-hours support and have a same day response guarantee. Our services are entirely scalable with a fixed monthly price.
To provide our clients with support for a dynamic range of IT challenges, we have the following support services:
- IT Support Helpdesk: An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.
- Remote IT Support: Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.
- Onsite IT Support: Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.
- Network Support: All devices Firewalls, Access Points, Routers, Switches, traffic utilization are monitored by our Network Operations Centre (NOC) team for proper operations.
- Security Support: Assistance with Regulatory compliance HIPAA, PCI
Why Choose Surrey Geeks for Your IT Support Needs?
When you outsource your IT support to Surrey Geeks, you partner with a trusted local company dedicated to keeping your business running smoothly. We specialize in delivering fast, reliable network solutions, up-to-date software and hardware, and responsive onsite IT support for businesses throughout Surrey and Vancouver.
With over 20 years of experience providing managed IT services for small to medium-sized businesses, our expert team has the skills and knowledge to handle every aspect of your business IT infrastructure. From proactive IT maintenance and cybersecurity to cloud solutions and IT consulting, Surrey Geeks has encountered—and solved—every possible IT challenge.
Your IT infrastructure is the backbone of your business. Focus on your core operations while we take care of your technology needs. Our comprehensive business IT solutions ensure your systems are secure, efficient, and always up to date.
Why Businesses in Surrey & Vancouver Trust Surrey Geeks:
- Local Expertise: We understand the unique IT needs of businesses in Surrey and Vancouver.
- Comprehensive IT Services: From managed IT support and network security to data backup and disaster recovery.
- Onsite & Remote Support: Fast, reliable assistance when and where you need it.
- Tailored Solutions: Customized IT strategies to fit your specific business requirements.
- Proactive Monitoring: Prevent IT issues before they impact your business.
Let Surrey Geeks be your trusted IT partner. Concentrate on growing your business—leave your IT support to the experts.
Call us Today or visit us onsite
